FAQs

Frequently Asked Questions

How do you help customers in making NorthStar technology decisions?

We partner with customers in complete DNF process and prototype to help make the right technology decisions.

What are your support SLAs?

All our product solutions are supported till they are EOL and for consulting engagement by contract.

Do you provide training for educational institutions?

Yes, but only for graduating students to help them with their career.

Do you provide on job training support?

Yes we can work on that engagement.

Do you provide consulting for packaged solutions?

No we do not support third party produced solutions.

How do you support global projects?

It depends on the complexity, but our onsultant often travel to customer's location to have face to face interaction.